Makusanyo
"Collections Made Simple."
Makusanyo combines meter reading and payment collection into a single field visit — with route optimisation, smart anomaly detection, multi-payment method support, and an offline-first design for areas with poor connectivity.
One visit, everything done
Multi-Method Payment Collection
Accept cash, mobile money (M-Pesa, Tigo, Airtel), and bank transfers. Every payment instantly recorded with a digital receipt.
Smart Meter Reading
Log meter readings with anomaly detection — flags readings that deviate significantly from historical averages for review.
Route Optimisation
Sorted customer list with next-stop guidance and satellite map navigation. Collectors spend less time travelling, more time collecting.
Disconnection Workflow
Log service disconnection and reconnection events with GPS, timestamps, and photo evidence for accounts with outstanding arrears.
Digital Receipts
Send SMS receipts to customers instantly after payment. No more paper receipt books or lost payment proof.
Offline-First
Read meters and collect payments in the field without internet. All data syncs when connectivity is available.
Smarter collections in every visit
Route Optimisation Cuts Travel Time
Collectors follow a GPS-optimised route through their assigned zone — minimising backtracking and increasing the number of customers visited per day. The satellite map shows exact meter locations captured by CT GIS Field.
- Sorted customer list by proximity and route sequence
- Next-stop satellite map navigation
- Completed vs. pending count in real time
- Skip and note workflow for absent customers
Anomaly Detection Protects Revenue
When a meter reading deviates significantly from the customer's historical average, the app flags it for review. This catches meter tampering, bypass connections, and data entry errors before billing is generated.
- Statistical comparison to historical readings
- Mandatory photo when reading looks suspect
- Supervisor review queue for flagged readings
- Consumption trend chart at point of reading
Every role in the revenue collection chain
Revenue Collectors
Field agents collecting payments and recording meter readings across assigned zones and routes.
Meter Readers
Officers focused solely on meter reading who need accurate capture tools with anomaly protection.
Collection Supervisors
Managers monitoring daily collection targets, reviewing anomaly flags, and tracking team performance.